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Assistant Manager- Customer Engagement APPLY NOW

ROAM fine goods
Full time

ROAM Fine Goods is now hiring an experienced Customer Engagement Manager. ROAM Fine Goods is the sister store to Favor the Kind. ROAM's product mix is elevated with a focus on a classic, effortless style in both fashion and home. The ROAM customer is a dream to serve. They are sophisticated, kind, generous, and social... we consider them our friends. The Customer Engagement Manager oversees all aspects of the customer experience in the store. This is an opportunity to make a big impact on the team, company, and the community. This position is in charge of cultivating and maintaining customer relationships through a client book, a hospitality program, event planning, and daily sales. The ideal candidate is a natural leader and is passionate about style, relationships, and reaching goals.  Customer Engagement Managers report to the store manager. ROAM operates with a team of 3 full time managers: a small, but mighty, team!


This is an assistant manager role that requires a minimum of 2 years of proven sales experience in a retail setting. Successful leaders at ROAM have a "do whatever it takes" approach to the day, spreads sunshine with their words and actions. 


  • Competitive salary and bonus program, based on proven leadership experience. Bonus earning potential based is based on sales goals and growth. The starting range for assistant managers is $44,000-$49,000. Salary depends on sales experience, leadership skills, autonomy, and goal achievement. 
  • Medical Insurance covering $350/month 
  • 401K with employee match program
  • 21 days of paid time off and paid holidays
  • Generous employee discount

TO APPLY: Complete the application below. All applicants must also complete this quick survey:

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